Contact Us

We are happy to help with orders, payments, returns, or anything else about EKART.

Customer support

• Email: aswini@ziagotechnologies.com
• Phone: +918133900370 (Monday to Saturday, 10 am to 6 pm IST, except public holidays)
• Registered office: ZIAGO TECHNOLOGIES PVT LTD, MADHAB TOWER, 4TH FLOOR, GS ROAD RUKMINIGAON
• GSTIN: Your GSTIN

Please mention your order number when writing about an order; it helps us answer faster. We reply to emails within 2 working days.

Order help

• To track an order, open My Orders after signing in.
• To return an item, open the order and choose Return items.
• For a refund that has not reached you, write to us with the order number and the date of the refund.

Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Rules, 2021, complaints can be sent to our Grievance Officer:

• Name: Grievance Officer name
• Designation: Grievance Officer, ZIAGO TECHNOLOGIES PVT LTD
• Address: MADHAB TOWER, 4TH FLOOR, GS ROAD RUKMINIGAON
• Email: aswini@ziagotechnologies.com
• Phone: +918133900370

We acknowledge a complaint within 48 hours and resolve it within one month of receiving it.

For sellers

Seller questions about listings, orders or payouts can be sent to the same email with "Seller" in the subject line.